frequently asked questions

We offer comprehensive property management services including tenant screening, rent collection, maintenance coordination, lease enforcement, and financial reporting + more. Learn more here…

We can deliver proceeds via check or ePay by simply signing up in your Owners’ Portal. We disburse rental proceeds on the 11th of each month. If the 11th falls on a weekend, funds will be disbursed on the last business prior to that weekend.

We conduct a thorough market analysis considering factors such as location, property size, amenities, and current market trends to set competitive rental prices.

Our tenant screening process includes credit checks, rental history verification, income verification, and criminal background checks to ensure reliable and responsible tenants. The cost of paid by the tenants ensuring no cost to the owners.

We have in-house technician that allow us to handle maintenance and repairs promptly and efficiently. Property owners are notified of any repairs exceeding $300 and will require prior approval except in emergency situations that may cause harm to people or your property.

We address tenant complaints and issues promptly, aiming to resolve them amicably while adhering to lease agreements and local regulations.

We conduct regular property inspections, enforce lease terms, and proactively address maintenance issues to keep your property in excellent condition.

You will receive monthly financial reports and regular updates on property activities, including tenant occupancy status and maintenance issues.

Our fee structure is designed to be straightforward and cost-effective. We charge a flat fee of $99 per month for our comprehensive property management services, no matter how much your property rents for. This transparent pricing ensures you know exactly what to expect without any surprises, allowing you to maximize your rental income effectively.

We enforce strict rent collection policies and handle late payments professionally, following legal procedures if necessary to ensure consistent income for property owners. Our lease gives the tenant a grace period from the 1st to the 5th of each month to pay the rent on time. If the rent is not received by the 5th, then the following process:

On the 6th, we contact tenants with a 48 hour notice that legal action will be taken

If there is no response or payment within 48 hours of this notice, the tenants are served a 3-day notice drafted by an attorney (most late paying tenants pay following this notice)

If there is no response or payment within 3 days of this notice, then eviction documents are submitted in court, and they are evicted.

The tenant is given detailed move-out instructions regarding the consequences if the property is not left in good condition

In cases requiring eviction, we follow Florida legal procedures, manage the eviction process, and work to minimize vacancy periods while finding new qualified tenants. Our eviction rate is less than 1%.

We utilize a variety of online and offline marketing channels, including listing on popular rental websites such as Zillow, Trulia, Hot Pads, Realtor.com social media and 20+ other syndications to attract quality tenants quickly.

Our commitment to personalized service, expertise in local rental markets, transparent communication, and proactive management approach set us apart. We were founded on the principles of maximizing ROI while truly creating a passive investment for our clients. We were born out of a need to have smart; local and simple property management and we strive to meet those principles. Our broker owns many rental properties in the community so we know what it takes to run a successful rental property operation.

We offer a six month lease guarantee and eviction protection services to provide peace of mind and protect your rental income. If a Parkside placed tenant defaults for any reason within the first six months of occupancy, we will lease the property again at no cost to you. While we do not see this happen often, coupled with our eviction protection service you have full assurance that your cash flow is protected.

We manage lease renewals and rent increases professionally, ensuring compliance with local regulations and negotiating terms that maximize your return on investment. Around 90 days prior to the end of the lease term out market experts will begin research on current market conditions. We also take into account the resident’s payment history and perform a renewal inspection to ensure the property has been well kept.

Yes, we encourage property owners to be involved in major decisions. While we will be handling day-to-day operations and administrative tasks to give you back your time to focus on what you love, you will always be connected through out numerous means of communication.

We serve Orange, Seminole, Volusia, Osceola, Brevard and Lake counties and are well-versed in the local rental market dynamics, rental laws, and tenant preferences. If your property in anywhere in these counties, we service will service your property.

We stay updated with rental laws and regulations, and are members of NARPM the National association of real property managers. Which keeps our team up to date with changing laws, ensuring full compliance in all property management activities.

We conduct regular inspections to assess property conditions, identify maintenance needs, and ensure lease compliance, with detailed reports provided to property owners. For example you will receive a move-in inspection, and renewal inspection and a move-out inspection. This is not including non-scheduled inspections that arise.

We typically can fill a vacancy with a qualified applicant within two weeks of marketing utiliizing our recommendations. We prioritize tenant placement and aim to fill vacancies promptly using effective marketing strategies and rigorous tenant screening processes.

We have a 24/7 emergency maintenance hotline and promptly address urgent issues to protect the property and ensure tenant satisfaction.

We recommend landlord insurance policies that cover property damage, liability protection, and loss of rental income, tailored to your specific needs.

Yes, we specialize in managing multiple properties efficiently, providing consolidated reporting and tailored management strategies for each property. In fact most of our Owners have more than one property being managed by us.

We focus on minimizing vacancies, optimizing rental rates, reducing maintenance costs, and implementing strategic management practices to enhance your ROI. Not to mention our low cost management fee saves our clients on average over 50% from typical management companies. Find out more on our pricing here.

We maintain open communication channels through phone, email, and online portals, ensuring timely updates and addressing inquiries promptly. You may also reach out directly to your Property Manager for property specific questions.

Our property management agreements are for 12 months, with risk-free cancellation options at anytime.

Tenants are required to give us a written 30-day notice prior to moving out. When we receive this notice, the tenant is given a Move-Out Packet. This packet gives them detailed instructions on how to leave the property in great condition. It includes a cleaning checklist, key and utility instructions, charges for needed cleaning and repairs if necessary, and deposit return procedures. Tenant security deposits are held in a trust account until the tenant moves out. Once the tenant moves out, we perform a total property inspection and use the deposit to cover any damages or cleaning that is needed to return the property to its rent-ready condition. We return the remaining deposit money to the tenant with a full accounting of what was performed. We love it when we can return a full deposit to the tenants, because this means the property is ready to be rented again.

Yes. Some owners want to be contacted about every maintenance issue, while others only want to know about major items. To accommodate our owners, we have a maintenance approval amount that can be adjusted if necessary. The standard amount is $300. This means that if the repair is going to be under $300, we will take care of the issue, keep your tenants happy, and you will see it documented on your statement. If the repair is going to be over $300 then we contact you to discuss the options and get approval. Our vendors know to look for warranties when possible. We also negotiate better prices and service with our volume and experience. In some cases, we do not know the cost to repair an item until it is diagnosed. Once the issue is diagnosed, we contact you with details and the estimated costs.

Owners can specify if they will allow pets or not in their property. Here is some information to help you make that decision: Over 60 percent of renters have pets. If an owner chooses to not allow pets it may take a little longer to rent the property, but they lower their risk of having damages caused by a pet. If the owner allows pets, we recommend a limit of 2 pets and weight restrictions based on the size of the property. We also recommend pet rent of $25/month and a pet deposit of $200 per pet. Our inspection process always includes a thorough search for pet damage and smell. We have found through years of screening potential tenants that pets typically match their owners. Good, clean people have good, clean pets.

We verify that the proper utilities are in the tenant's name before they are allowed to move into your property. Whenever possible, it is best to have the tenants responsible for paying the utilities. However, if there are some utilities that must remain in your name, we can take care of paying those bills for you. You will see these payments on your monthly and year-end statements

Once we have spoken to you about your specific property, and determined if our management system will work for you, we will send you a management agreement and complete a property data sheet. We can get most properties into our marketing system within 24 hours of receiving the signed agreement. Here is the basic process:

1. With the management agreement, you will get a property data sheet. You can fill this out and your property manager will review it with you, or your property manager can complete this during a property tour or over the phone.

2. We can advise you on any issues that may limit the property's rental potential.

3. If you are switching from another management company, we will handle all of the details and coordinate the turnover, notify the tenants, and gather all the necessary information.

4. We will need to get keys, any current tenant paperwork, and contact information.

5. We will get the vacancies into our marketing system immediately and beginshowing the property.

6. We will get the utiIities properly set up if necessary.