24/7 emergency response
Flooding, no AC in summer, a gas smell: residents can reach us any time, and emergencies are handled right away to limit damage.
Maintenance & Property Care
Maintenance is managed as part of your investment, not as a disconnected work order. Here is how our in-house team keeps small issues from becoming expensive ones.
Maintenance Is Part of Managing the Investment
Most rental repairs start small: a slow drip, a clogged AC drain line, a cracked caulk joint. They get expensive when they're ignored, misdiagnosed, or patched over and over.
Parkside employs its own maintenance technicians, so we see what's happening at your property firsthand and control how repairs are handled, instead of passing every call to the first available vendor.
We don't just report that something is broken. We determine what happened, what needs to be done, and what makes sense for the property.
How a Repair Moves From Request to Done
Every work order follows the same path, so nothing gets lost and you're never surprised by a bill.
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Request
Your resident submits a request through the tenant portal or by phone, and you're notified. Emergencies are handled 24/7.
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Diagnosis
Our technician assesses the issue and documents it with photos and notes.
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Approval
Routine repairs move ahead under your management plan. Larger work gets a written recommendation and your approval before it starts.
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Repair
The work is completed by our team, or by a licensed specialist when the job requires it.
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Record
Photos, notes, and costs are posted to the work order in your owner portal and itemized on your statement.
Preventative Maintenance
Recommended add-on, $159 per visit
Florida heat and humidity are hard on rental homes. A clogged AC drain line can back up into ceilings and floors, and slow leaks under sinks can go unnoticed for months. Scheduled visits catch these early, while they're still cheap to fix.
Our preventative visits have saved owners thousands in repairs that never had to happen. On the spring and fall plan, it works out to about $27 a month. Quarterly visits are also available.
Each visit includes
- Check of every wet area for leaks and moisture
- AC filter change
- AC drain line flush
- Damage charged to whoever caused it
- Written report with photos in your owner portal
What Owners Can Count On
No surprise bills
Larger repairs come with a recommendation and your approval first. Every charge is itemized on your statement with the work order behind it.
Licensed specialists when needed
Some work requires a licensed trade. When it does, we coordinate the specialist, oversee the job, and document the result.
Repair, don't just patch
When the same issue keeps coming back, we find the cause and recommend the fix that makes sense for the property long term.
Get Your Free Rental Analysis
Find out what your property should rent for and what it would cost to have us manage it.